FAQs for Creative Workshops

Please read through this document. It will be worth your time!

You might find the answer to your own questions below. If not, please send an email to lepscreativeworkshops@gmail.com

Table of Contents

Term 3 2022 dates

Creative Workshops starts Tuesday 19 July to Friday 24 September 2022

Service NSW Vouchers

Can I use Creative Kids OR Active Kids voucher for Creative Workshops?

We accept Creative Kids Voucher but we are not eligible for Active Kids Voucher. We don’t have the ability to automatically reduce the total fee with the voucher at present. Please pay the full amount and a refund will be processed once Service NSW confirms the voucher.

Make the most of your Creative Kids Vouchers! Check out our eligible classes below.

  • Coding
  • Animation
  • Keyboard / Piano Lessons
  • Art & Design
  • Guitar and Bass Lessons
  • Drawing
  • Funky Jazz / Hip Hop
  • Acro dance
  • Public Speaking
  • Bricks4Kidz
  • Impro Sports Drama
  • iStar Film Making

Please be aware that the Creative Kids vouchers can only be used for the programs listed above and the remaining programs are not eligible activities within the Creative Kids program.

Can I use NSW Before and After School Care $500 Voucher Scheme for Creative Workshops? 

No, we are not registered as Before and After School Care so we are not eligible for that voucher. 

Why can’t I use Active kids Vouchers?

Creative Workshops did not meet Service NSW requirement. Active Kids vouchers cannot be used for after-school care services and tutors as specified by Service NSW. 

When will I get refunded for my Creative Kids Voucher?

Each Creative Voucher will need to be manually claimed from Service NSW. Processing will be done in Week 3 and 4 of the school term so you will get your $100 refund in Week 5 or 6. We thank you for your patience!

Contact 

I have some questions regarding the classes offered. How do I contact the service provider?

Click here for the service provider’s contact details:

Contact List

I have some questions regarding enrolments

Please email lepscreativeworkshops@gmail.com

Enrolments and Refunds

Age (year group) requirement: I want to enrol my kindy child but the year group requirement is Year 1 and above, can I still enrol my child?

If you as a parent, feels that your child will not be too tired during and after school and are independent,  some classes such as Acrodance and Funky jazz Hip Hop will take on kindy kids. However, Kindergarten aged children are not encouraged to take classes in Term 1 & 2. We have found that the long school day, limits their ability to concentrate into the late afternoon. If you are considering enrolling your child in a Creative Workshops programme, please consult your child’s teacher first, as we are not able to offer refunds.

For other classes, best to contact the service provider directly. 

What is the perfect age for my child to start a Creative Workshops class?

Our classes are designed for school age children. 

What types of payments you accept?

We accept credit card payment online through www.trybooking.com.

How are course places allocated?

Bookings are taken on a first in first served basis.

Do you offer refunds?

There will be NO REFUNDS and no changes to course preferences, dates or times accepted unless the course is cancelled. Creative Workshops run at a low profit margin to make it affordable for the parents of LEPS. Hence, some workshops does not make any profit if even only one less student is enrolled.

Some considerations may be given under exceptional circumstances, at the absolute discretion of Creative Workshops.

Try the first lesson for free (Week 1 only)

Your child is welcome to try any classes (age appropriate) in the first week for free EXCEPT tennis and Bricks 4 Kids (subject to change).

If you do decide to enrol your child after the first week, you will be charged the FULL term fee.

Can I enrol my child, after the course commencement date?

Yes, bookings can be made after the course commencement dates. However, the student will be
charged for the entire term, regardless of when they commenced the course.

Once I have booked, can I guarantee the course is going to go ahead?

The P&C reserves the right to cancel the course if there are insufficient numbers. Some service providers specify a minimum number of students for the class to go ahead. If the course is
cancelled, we will notify you as soon as possible and arrange a refund. 

Room Location

Room locations/numbers are shown on Creative Workshops timetable.

For room location, go here.

Sign in/out and Pickup 

Do I need to sign in and sign out my child from Creative Workshops classes?

Yes, please sign your child in for the MORNING workshops. Please do not leave your child at school before 7.55am for the morning workshops!

Do I need to sign in at 3.15 pm?

No. The class roll will be taken at 3.20 pm by your child’s tutor. If we are expecting your child and they have not arrived, the tutor will call you. So if your child is not attending any workshops, please let the tutors know. All tutor contact details are available on our website https://lepspandc.asn.au/term-2-2022/

For after school workshops. students will go to their after school workshops by themselves. For kindy kids, please let your class teacher know if your child is going to a workshop after school.

Do I pick up my child from the classroom or the school gate for afternoon workshops?

For Morning workshops, your child will go to he/her classsroom after 9AM. For Afternoon workshops, please pick up your child from the classroom (not from the school gates). Why? It’s because there could be only one tutor in each workshop and he/she is responsible in making sure each child gets picked up. This is our duty of care!

The tutors would appreciate if parents (carers) could please gather outside of the classrooms 5 minutes before class finishes as some of the tutors have other classes to teach and cannot afford to stay past the finish time of the class. Late fees of $15 per 10 minutes apply. 

What should my child wear? What equipment or instrument does my child require?

Please contact the workshop Tutor with any questions relating to the structure of the course.
Contact details for all our Tutors can be found here

How will I be contacted by Creative Workshops?

Tutors will contact parents by phone and/or email. Tutors are given two contact phone numbers as part of the class role. Unexpected changes in time or venue will usually be advertised on skoolbag
and/or via email. You are responsible for ensuring that your contact numbers/email addresses are kept up to date. Please email any changes to lepscreativeworkshops@gmail.com.

Other FAQs

🌧Wet Weather 🌧– Do outdoor classes run in the event of wet weather?

Classes are on rain, hail or shine!

For tennis students, in wet weather, children meet their coach near the entrance to the tennis courts and they advise of their wet weather plans. 

Tennis students are now allocated Classroom 2 in the event of wet weather. Kids will be supervised but no tennis lesson will be conducted in the classroom. 

What conduct is expected by my child before, during and after a Creative Workshops class?

The Care & Respect Code of Behaviour applies to Creative Workshops students. Any abusive
behaviour by either parents or students will result in the student’s exclusion for the remainder of the
course, with all monies paid being forfeited.

How does my child get to and from creative workshops classes?

Parents are responsible for getting children to and from Creative Workshops (including to/from BASC). You can liaise with BASC to pick up your children from Creative Workshops but please discuss this with BASC directly. Contact BASC here: centredirector@lindfieldeastbasc.com.au

Children attending sports classes at Tryon Road are walked back to school by the coaches.

Can I drop my child off at the school before 8 AM?

Please arrive 5 minutes prior to workshop start time. For the morning sessions, there is no teacher supervision at school before 8 AM. 

Late Pickup and Charges

What should I do, if I cannot pick up my child at the last minute due to unforeseen circumstances,
such as illness or an accident?

Phone your child’s tutor and notify them. You should always have your tutor’s contact details. Contact details for all our Tutors can be found here.

Your tutor will suggest that you make alternative arrangements for your child to be collected and
signed out by a friend’s parent, family member or carer.

What happens if I am running late?

If you are running late, please organise a friend’s parent, family member or carer to collect your
child. If this is not possible, please phone your child’s tutor as soon as possible. Out of respect for
our tutors who are required to stay with your child until you collect them, we ask that you take all
steps to ensure that you do not arrive late.

A late fee is payable for all late collections. The first fifteen minutes will be free of charge and the
amount of $25 will be charged after that.

Do Creative Workshops run on Public Holidays, all day stop work meetings or other unforeseen
school cancellations?

Classes are not held on these days. Course fees are charged pro rata to account for public holidays and student free days. If in doubt, please check our website or email
lepscreativeworkshops@gmail.com.

About Creative Workshops

When did Creative Workshops start?

Creative Workshops was founded in 2008 by the LEPS P&C and was initiated by a LEPS mum, who
struggled to find great after school activities for her kids. It began with a few classes and has grown
to include sports, music & drama, creative, tech classes with over 450 students enrolled. 

Creative Workshops is managed by LEPS P&C who are often mums who work casually so be please be kind and patient. 

Creative Workshops runs at a low profit margin with the aim of providing quality workshops for the students of LEPS. Hence, we try minimise overhead cost to reduce the financial burden on the parents. That is also why we cannot offer any siblings discount or multiple enrolment discount.

Is there a Creative Workshops office at LEPS?

Creative Workshops does not have an office at LEPS. However, the school office can provide assistance up to 5pm. 

How do I get involved in Creative Workshops?

We’re are looking for passionate volunteers, so our program can continue to grow. Please send an
email to lepscreativeworkshops@gmail.com.

How do I contact Creative Workshops?

If you have any questions or comments, please contact us and we will be happy to help you. You can
email us at lepscreativeworkshops@gmail.com.

Creative workshop FAQ (Chinese translation)